Critical Mass

We’re an award-winning digital marketing and experience design agency, with a relentless focus on the customer.

Critical Mass

Critical Mass

We’re an award-winning digital marketing and experience design agency, with a relentless focus on the customer.

cm-logo

Our mission is to create experiences that improve customers’ lives and make the world a better place. That may sound like a lofty ambition, but we believe it’s possible through courageous, innovative work. Work that engages the customer in more meaningful ways. Work that is remembered and acted upon and gets results. Of course, that doesn’t just happen overnight, but as well as being inspired, one of our key attributes is that we’re totally driven.

Culture

Capabilities

Strategy

Customer Experience

Digital Transformation

Brand Strategy & Digital Identity

E-Commerce

Technical Strategy

Channel Planning

Social Strategy

Media Planning & Buying

Creative

User Experience

Art Direction

Integrated Campaigns

E-Commerce Design

Brand Creation

Content Creation

Digital Product Design

Web & Mobile Design

Intranet Design

Physical & Spatial

Technology

Solution Architecture

Implementation

Prototyping

Application Development

Systems Integration

Web & Mobile Development

Creative Technology

DevOps

Marketing Science

Data Strategy 

Segmentation & Targeting

Attribution Modeling

Testing & Optimization

Measurement Planning
& Implementation

Performance Marketing

Automation & Dynamic
Content Optimization 

Search Marketing & Optimization

Who we are

We’re a digital marketing and experience design agency. But we’re so much more than that. Our expertise covers everything from Strategy Consulting, Experience Design, Marketing Communications, Implementation and Marketing Science to original Content Creation at our in-house production facility. From our origins in Calgary in 1996, we’ve grown into a global group of over 950 people working in 11 offices across North America, Europe, Asia, Latin America, and South America. For over two decades, we’ve used intuitive design, emerging technology, and customer empathy to drive engagement, increase loyalty, and get business results for our clients.

11

Global offices

950

CM-ers accross the globe

1996

Founded
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Contacts

New Business

T: +1 312 705 4190

E: [email protected]

Press Relations

T: +1 917 606 8017

E: [email protected]

criticalmass.com

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